SupportCategory: Simple Object DesignerCannot refresh symbols
hougaard Staff asked 2 months ago

Due to internal changes in security setup, the next time you try to update symbols, you might meet this cryptic error:
Email Image

 

To resolve this error, you must update your Simple Object Designer to the latest version (11.0.0.443 or later).

Upgrades are handled through the Admin Center; if you're unsure how to do this, please follow this video guide:

https://www.youtube.com/watch?v=Ei2cf236KWc

After upgrading, everything is back to normal, and you can refresh symbols again.

We are sorry for the inconvenience,

1 Answers
hougaard Staff answered 2 months ago
Please update to the latest version (11.0.0.443 or later) to resolve this.