Taking the hassle out of support
Get support tasks done faster and more efficiently with the ToolBox App
A new way to write AL code directly in Microsoft Dynamics 365 Business Central and get it executed right away
The ToolBox works both with BC in the Cloud and on-premises (v19+)
The ToolBox can be used for typical support cases
- Access fields and data in tables that are not available through the standard user interface
- Batch modifications of multiple records
- Perform the same operation in multiple companies
- Adjust defective data
Programs can be loaded, executed and saved for fast retrieval later.
Excel Integration like nothing else
You can load up an Excel sheet to access it from AL code and read and write cells directly with minimal overhead.
If the customer gives you an Excel sheet with a list of documents that need “adjustments”, you can access the sheet directly and loop through the data.
The Batch Processing feature enables you to quickly change a single field in multiple records without writing any code.
The Batch Processing wizard works on any table and most fields. You can follow the process to ensure that you’re making the right changes to the rights records.
Every time a batch process is completed, an audit trail is created, and you can undo a batch if needed.
Advanced Batch Processing enables you to write and use code inside the batch execution.
Partner Focused Functionality
The ToolBox has a synchronization functionality to easily support a multi-customer partner set up.
Share programs across multiple customers, sharing through an Azure Storage Account.
Different access levels can be assigned to ToolBox users:
- Readonly – No changes allowed
- Write access to normal tables – Not allowed to touch restricted tables
- GodMode – Access to everything
Audit Trail for all activity
All operations performed with the ToolBox are recorded in an Audit Trail.
The source code is attached to each Audit Trail entry.
In addition, all operations on restricted tables through GodMode are also recorded in the Audit Trail.
Cloud and On-Premises Support
The ToolBox is available in AppSource for all cloud tenants and supports on-premises for versions 19 and up.
A partner license allows you to use the ToolBox for both cloud and on-premises customers.
ToolBox License Types
For single tenants
Covers both production and sandbox environment(s) for one tenant.
Up to 5 users
For Business Cental Partners with up to 5 employees supporting clients
Up to 15 users
For Business Cental Partners with up to 15 employees supporting clients
For Business Cental Partners with more than 15 employees supporting clients
This app supports the Essential and Premium editions of Microsoft Dynamics 365 Business Central Cloud and v19+ on-premises.
This app supports all countries where Business Central is available
The app is available in Czech (Czech Republic), Danish (Denmark), German (all areas), Spanish (Spain and Mexico), Italian, Icelandic, Dutch (Belgium), Finnish (Finland), French (all areas), Japanese, Korean, Norwegian, Russian, Swedish and English (all areas)