Do the users have the same permissions?
Does this also happen in an InPrivate/Incognito browser session?
Do the users have the same permissions?
Does this also happen in an InPrivate/Incognito browser session?
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There are multiple users with different permissions but I isolated the issue by giving users SUPER USER permissions. Even without SUPER permissions the users have permissions and access to everything I’ve historically created via SOD and onto the same tables and pages, so there is something very odd.
This happens on Chrome and Edge. Standard window and private session.
In the last couple of days a user was able to see it, the next day not see it, then the next day it comes back. A second user wasn’t able to select the field via page personalisation but with the field selection window open (and the field not there) the user clicked in the header of the sales document multiple times and then the field appeared.
There’s another weird behaviour whereby that second user, having done the clicking thing the field is visible on a more recently created sales order in May 2024, but there is a sales order the week before where the field is not visible. Same user.
Have you assigned the permission set from your created app the users (SUPER should never be the solution)