Hi,
After deleting the toolbox extension including the data and doing a fresh reinstall via the Appsource the toolbox extension errors.
The error occurs when we try to add users telling us we do not have permission to add users. (Our license is already activated and not expired)
The environment is BC25.5 Cloud BE localization, recently migrated from onprem.
Is this a bug or should we do extra setup?
This is the error message:
If requesting support, please provide the following details to help troubleshooting:
Error message:
You do not have permission to add users
Internal session ID:
3afb7c75-5b6f-4489-bac4-71ddcfa4f677
Application Insights session ID:
df54a931-ebc0-4399-b977-5bcfa5f32282
Client activity id:
9dcd7da0-878b-496f-ac26-634784a4a917
Time stamp on error:
2025-05-20T12:35:51.4947296Z
User telemetry id:
7ec7604e-0ca0-4f69-9e87-94beaa12ad19
AL call stack:
“ToolBox User List Hgd”(Page 70310438).”AddUser – OnAction”(Trigger) line 8 – ToolBox by Hougaard
